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  • If you know exactly what you want and don't need to speak to anybody then MAYBE go here. I have been in twice and on both occasions left an armful of goods behind that I had selected because of my inability to get anybody to help me with other articles. The staff seem to go out of their way to avoid you. The place is totally understaffed. You have to beg for help and then get a nasty look for interrupting a conversation with another staff member. If you need help with Bike accessories - FORGET IT. They have a so called bike specialist who both times was not in and nobody else in the store knows a thing. The line I was given is that they are trying to find staff. Are you kidding me, in this recession you can't find good people!! The best was when asked upon leaving the last time if I found everything I was looking for and saying, "No there was nobody to help me", the answer I got was "Okay". They don't give a darn about customer service and don't deserve your business. The worst part is that seems to be a common theme if you look at the reviews for other stores. BTW both times I was one of only 2-3 customers in the store.
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