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  • Worst. Taco Bell. Ever. I came in tonight to order dinner for my family. I was greeted by a disinterested cashier named Alyssa. She had attitude the entire time taking my order and without shock got my order wrong. When I approached an employee that gave me my order that some of it was wrong she was nice and made it right. Alyssa on the other handed decided it would be a good idea to banter back and forth with me that I was wrong and she was right and I ordered the wrong thing. I have been in the customer industry (serving, manager, ECT) and you NEVER argue with a customer and tell them they are wrong with a dining room full of customers to hear. As the rest of my order is being made/fixed I watch Alyssa walk over to the line they were cooking food and I hear her bad mouthing me and telling another co-worker and a manager what happened. I was completely astonished that she had the nerve to bad mouth me to a manager as a manager engaged while I'm standing there witnessing it all. Alyssa than proceeds to toss me my food with a huge attitude, when I asked her to speak to a manager she walked away and got the one that she was bad mouthing me with. When the manager approached me I asked to talk to another manager and she started arguing with me saying they were busy and that she was the only one who could help me, I proceeded to tell her that I would wait. So the manager angerly walks to the back with attitude throwing her hands up bad mouthing me once again to another manager. A young gentle who claims to be the assistant manager listens to my issue and just doesn't seem to care. I told him that I was going to call corporate because I felt so disrespected and he said it didn't matter cause it all comes back to him anyways. At that point I see the general manager who was the nicest lady and the only reason I will be returning to this location. I come to this taco Bell very often normally during the day. The crew they have during the day is incredible. They are polite, and have great customer service. Alyssa you definitely need some training on the customer service aspect. You are rude and lucky I didn't slap you behind the counter
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