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  • I was very disappointed by my experience at Mirabella. It's located in a plaza with Whole Foods, and looks nice from the outside, and I'd been meaning to give it a try. The stars aligned, with my 'do having turned from fine to mop, Mirabella having a groupon now deal, and me having some free time in the morning. I made an appt with Max. When I arrived, I was greeted promptly and we began right away. We talked about style and then washed hair. No frills like hand or scalp massages that are common at other solons at the same price. Cut seemed fine, with a noted lack of conversation (which is fine; I'd be bothered if expected to make small talk while doing _my_ job). Blow dry was different. Lots of work on my ends with round brush, top just... Blown. I'm handed a mirror, and am in total shock that he thinks he styled my hair. I'm fine with artistic freedom, and with letting the stylist have some fun... But that wasn't what I asked for or expected. I told him as much, and he toned it down slightly, but it was still not at all what I wanted. I played with it for a minute until I gave up and just planned on another wash and style after I got home, and could have someone else fix it if needed. I don't think I've ever felt worse after a haircut. I've washed it since, and I'm more comfortable with it now. That is, I don't feel like I need to take it anywhere for an immediate fix. But I will not go back to Mirabella. :(
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