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  • I got this "deal" through Groupon for Full HVAC System Air-Duct Cleaning Plus Dryer-Vent Cleaning and A/C or furnace. for US Air Solutions (The Voucher reads: cleaning of; unlimited air vents; and dryer-vent cleaning ................... Choose between A/C or furnace unit checkup). (NOT NEEDED) Made the appointment and two men came to my home I notice something wrong was the 'cleaner device': It was rather small with medium sucking power. What amazed me was the fact that this machine was put in only ONE ROOM vent - the kitchen. It was there quite along time but - how can one vent - clean all vents in the house? it didn't have enough sucking power to get the 'dust' from any duct or vent. After mentioning to them, they disregarded my opinion, saying that 'this is the way its' done. No race intended - this Hispanic gentlemen worked the whole time they were here - but on the one air duct. However, the causation man just walked around. He did turn the temperature for air flow. He did remove a vent or two but no cleaning - as stated in coupon. I got concerned since I did not see him doing anything. Went into the utility room and he was standing there - I asked about the dryer vent ? And he said it was done LIE. I thought how could he do it when he did not move the dryer ? -Dryer top was totally full of things. a reliable contractor returned and told me THIS WAS NOT DONE. After getting down from the ladder - the wanderer proceeded to show me a picture on his phone of dirty ducts - and said they were mine UPSALE Furthermore, he said I needed DEEP CLEANING at a cost of $200 a duct - recently had these inspected so this was a lie - somebody else ducts in the picture . I had the choice of a furnace or A/C inspection. I said I have a contract with an excellent service company - the wanderer - insisted he look at it - but put my foot my foot down. UPSALE - the wanderer said they had an air filter unit they could sell me. I showed him my unit and said it was the best in the business - when I purchased my unit i was given a comparison of others on the market - none of this was provided. - THIS BUSINESS IS NOTHING BUT A SCAM - THEY SELL GROUPON DEALS FOR LITTLE MONIES AND ARRIVE WITH NUMEROUS ITEMS AND SERVICES NOT NECESSARILY NEEDED. ALL FOR HUNDREDS OF DOLLARS MORE! I HAVE A HOME BUSINESS SELLING COINS. I WAS IN THE PROCESS OF SHIPPING TWO COINS OUT TO SHIP ON SATURDAY. AFTER THIS CREW LEFT - THE COINS WENT MISSING ! THESE TWO WERE PLATINUM GRADED COIN PR70'S "PERFECT" - HAD A VALUE IN EXCESS OF $1100 TO $1200. I COMPLAINED TO GROUPON AND THEY SAID THEY COULD DO NOTHING. I WAS IN CUSTOMER SERVICE FOR OVER 22 YEARS. I BELIEVED THAT I COULD READ ALMOST EVERYONE - BUT IF NOT END OF RELATIONSHIP. POOR SERVICE NOT AS DEFINED, TRYING TO SELL SERVICES AND EQUIPMENT NOT NEEDED - AND WORST OF ALL STEALING POSSESSIONS - OF COINS WITH A VALUE IN EXCESS OF $1100 TO $1200. SEEING SO MANY BAD REVIEWS ( ONE STARS) ABOUT US AIR SOLUTIONS THIS BUSINESS GIVES OTHER BUSINESSES A BAD NAME - AND SHOULD BE CLOSED DOWN ASAP!!! Desired Outcome/Settlement Desired Settlement: Refund-Check $1100 TO $1200 RETURNED.
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