I have been to Biff's a few times mostly for the $1 oysters. I mean no place in town can really beat that. The experiences were mostly pleasant as service and food were both executed extremely well.
Just came back from a dinner for 4 and our focus were oysters oysters and more oysters! We also ordered the the crispy pig ears and rinds, steak tar tar and the bourride.
The last 2 dishes were decent but the crispy pig ears and rinds tasted very blend as if they were not seasoned. Our waitress had very kindly offered to have them redone. However when the dish came back, it was the same old dish with some salt sprinkled over it. I was expecting a newly prepared dish as they would have done in most restaurants.
Regardless, we had a good time and proceeded to order 120 oysters total. The shocker came when the bill was presented to us. The restaurant had charged us $2 for seafood sauce! (I would consider this a condiment especially after just spending $120 on 120 oysters!!!) As well charged us $9.60 for 2 half pints of Kronenbourgs even though we had asked for 1 pint to share ($8). When we asked the waitress for an explanation, she said she can change the beer price but it is restaurant policy to charge for seafood sauce. Then the general manager came back with the modified bill and just WENT ON AND ON AND ON about how they are selling oysters below cost and that's why they are charging for condiments. I told her the point is not the fact that I have a problem paying the extra $2 but the fact that 1) I have never paid for seafood sauce in a restaurant EVER and 2) this should have been brought to our attention when we first asked for the sauce. She then said she would adjust the bill for us and proceed to blame the waitress for not clarifying with us from the start.
I made it clear that I did not want to get the waitress in trouble as she had been a wonderful host for the night but she just went on about how it was the waitress' fault that we were not informed.
Everyone in my party walked away with a very bitter taste in our mouth and all these for $3.60!!!
I was definitely disappointed in the quality of both food and service (how the GM handled this situation) tonight.
I may return to Biff's but it will definitely not be the same.