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| - I am utterly disgusted with this location. I walked in and went to run to the restroom before I ordered. The restroom smelled like a sewer. One of the toilets was clogged with human fecal waste. The other looked like people had used the toiled seat instead of toilet paper to wipe. There were paper towels on the floor and it clearly had not been cleaned for hours. Apparently it was "Taco Tuesday" so it was packed. I went up to order. The ordering clerk was abysmally slow; she was a sweet young woman but not keeping up with the crowd at all. I did tell her about the condition of the bathroom. She said, yes, it always smells in there. I ordered the Chimicurri combo steak and salmon tacos with the greens/salad. I ordered at 6.49. I did not get my food until 7.17. I obviously had a lot of time to observe things. One thing I observed was that the young woman I reported the bathroom condition to did not make any effort to report it up the chain and no one went to clean it. Tables were not being wiped down. A woman with a young child was sitting watching for her order while her child sat a hightop picking his nose and then putting his hands back on the table. While I was waiting, I noticed that the floor of the kitchen was also filthy. There were latex gloves, paper towel and food matter on the floor that were just strewn around. When I finally got my food, after some customers who had ordered after me because there appeared to be confusion and disorganization in setting up and getting orders out, the container had food and grease smeared all over it because of the sloppy serving and set up of the line cooks. It was disgusting. The young woman who took my order asked if I'd like it re-boxed. I told her no, that I was disgusted by the filthy condition of the restaurant and just wanted to leave. I got home. I took a bite of the salmon taco. The salmon was cold, like never warmed up cold. The steak was also cold and did not appear to have been warmed up . These menu items were reasonably tasty despite being cold. The salad, however, was inedible as much of the lettuce was frozen or wilted. Gross.... I have been to this location one other time in the middle of a weekday when it wasn't busy. I ordered two fish tacos and a shrimp verde taco. It took forever even when it wasn't busy, but this was within a few days of the opening, so I was willing to cut slack. But what was disappointing was the batter on the fish tacos was really think and almost inedible. Again, I thought -- give them slack, it's a new location and they'll get things fixed. Apparently, I was wrong. They have not fixed things. I am so disappointed because I couldn't wait for this location to open because it's 1 mile from my house. Now I'm just disgusted and don't think I can eat there again unless someone else tells me it's been brought up to acceptable hygienic and food quality standards. I hope they get their act together so that I can go back to enjoying my fave fish tacos just a mile from my house.
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