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  • Lots of ordering problems, late shipment, rude (subcontracted) delivery people, merchandise not as described. I know Pottery Barn is a great company having dealt with them in other cities but be careful when dealing with the Calgary location. Sales people will promise you anything to make a sale but read the fine print and ask lots of questions especially about setup and delivery then get it in writing. It's not always as promised. They are a newer location and clearly have some growing pains. I got a quick refund so I bumped the rating up a star but really 2 stars might have been more appropriate.
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