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| - This restaurant has been hit or miss for us. We have yet to have an evening without incident, whether it be a power outage, ill-prepared steak (sent back twice), or an incorrigible manager.
The last time we went, our server (Amanda) and meals were practically perfect in every way. I still can't get over the size of their sweet potatoes, and the salmon was sauced and grilled exactly right. Really, wonderful.
Frustration came when we tried to use a gift card to pay for half our bill.
From what we were told, they'd updated their gift card reader and we had an old card. It wasn't old to us, but was old to their machine. The machine was unable to read it, so we were stuck paying the full amount on our own. Due to our history with this place, we only came because of the gift card. When we explained this to the manager (Ron Levitt), he became impatient and rude with us. I think if I were the manager of a nice restaurant, I would do my best to avoid the bar while on my shift (he smelled like beer), and treat each customer as if they were family.
When we realized we were getting nowhere with this man, he thrust his business card at us, as if that was supposed to make us feel better. We have money for this place that we can't use, and he didn't even offer to remedy the situation other than wanting to argue with us. At the very least, he could have taken our conversation somewhere other than the main entrance. It was an uncomfortable scene.
The third star is for Amanda and our one night of amazing dinners, otherwise two stars.
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