I agree with many of the reviews here with the fact that their service is bad. It must have taken 20-30 minutes for us to get our broth. Extra napkins were requested and not given until I had to follow up. I asked to get a pitcher of water so I didn't have to constantly ask for refills and was told by (I think it was a manager) that she would bring it to my table and she never did. Like Kimberley N's review, I came on a weekend during lunch and was told I had to pay the dinner price which did not make sense so I pointed out to the waitress that their menu has a lunch price and a dinner price and if it's a weekend/holiday, it's a dollar more. Only then the waitress agreed mentioning as long as we don't order a dinner menu item, which of course is a given. I do not recommend this place but as it's the only hot pot restaurant in Mississauga, I guess Mississauga residents have no choice unless they want to drive to the east end.