I usually get only 2 drinks when I go and they take more than 15 minutes to make them which I find ridiculous!! The employees working there have HORRIBLE CUSTOMER SERVICE. They really need some deep training on customer service because they don't smile, they have an attitude and if you ask them a question on products they start to rush you so they can finish with your order. The employees act like they are doing you a favor but we pay for their checks so they should be more grateful and nice to the customers that go there. The drinks are overpriced. The prices of the drinks are almost equivalent to a meal. I dislike that they only put a little bit of boba on the drinks so I'm forced to pay extra for more boba because they put so little of it. Also, all of the employees don't do the drinks the same. I have gone in some occasions and some of my drinks come out good and other times it's flavorless and the drink is very watery. Also, sometimes the boba's are very warm and taste weird but other times they are cold and very good. They aren't consist with their quality of their drinks. I put 2 stars because of the the few times I actually did receive good drinks but customer service is very important to me & since I'm not receiving good customer service here I will go to another boba place instead.