Time to update my review. I gave Lawrence 4 stars before because I thought it took a long time to get little Pasta's hair cut. Now that I've had her hair cut a few times I have come to realize that it is very common for dogs to be there for a few hours. I don't mind leaving Pasta there at all since the dogs aren't crated and she has an opportunity to play with other dogs. On one occasion it was very busy that day and took a bit longer than expected and were going to run into my dinner plans. Lawrence told me to go for dinner and that he would watch Pasta until I was finished!
While it takes about 6 weeks to get an appointment, I've just learned to plan ahead so I can pick the date/time I want. Plus, if the Groomery is that busy, it's for a reason!
I couldn't believe how easy it is to pay as well. I often drop Pasta off and then my boyfriend will pick her up. Lawrence just sends me an invoice and allows a few days to pay - which can even be done via email transfer.
Pasta always comes back looking cute as ever, smelling fresh, and exhausted from having such a good time at the spa! I'm so glad I was able to get Pasta onto their client list before they filled up.