I have been to this Texas Roadhouse before and the food has been acceptable. In fact, on Veteran's Day we went in and I ordered the cheeseburger and asked that it be cooked "rare" and it was perfect and delicious. I wanted to experience that great burger again so we went back tonight. First, I requested no lettuce on the burger - it came with no lettuce, tomato or onion. The waitress was absolutely wonderful - she took it right back and had the problem fixed. The problem arose when I bit into the burger and it was cooked to the point that no taste was left. I had eaten a portion of it when the waitress came back and I told her the problem. She said she would get me another cooked properly but I was half done at that point. I have a healthy appetite and almost never leave food on my plate. Half of the overcooked burger was all I could stomach. While the waitress was sweet and very apologetic I thought that a manager might have come to smooth over a disappointed customer, but that never happened. Service is generally good but the food is inconsistent but fairly cheap, so just be aware that this the situation before you go there.