Service is usual for a bustling vape shop - scattered and short (you have to be assertive) but I didn't have to try too hard to get service, and it went pretty quickly. I wish sampler tips were available without asking so I could sample the flavors without having to wait for an associate (the flavors are all laid out on the counter, but tip-less). Prices are fair there. You can tell that they aren't trying to hustle you. Nice and clean, posh atmosphere.