I have been going to this Hi-Health since 2010 and when I used to go in before, there was a worker who was very rude and provided terrible customer service. Now I must say that they have made a big change. There is a new manager and he is the epitome of what a great customer service representative or employee should be. I introduced myself saying that I was Ramzy and he introduced himself to me saying that his name was Kirk. Kirk smiled and greeted me when I walked in. He also has a great amount of product knowledge and when I asked him about the Green Coffee Extract, he gave me a well-detailed answer and he told me exactly how it worked. What a great guy and most importantly I now want to go back to this Hi-Health location. If most employees were like Kirk in today's world, we would have much more hard-working and caring employees.