I LOVE Jack Astor's and I was came to this location when I was staying downtown with my boyfriend for our anniversary. We came in on either a Friday or Saturday night and we wanted to get a window seat but they were full. We were going to sit in the dining room and there was a security guard standing but the host counter that told my boyfriend he isn't allowed to wear his hat in the restaurant. We were shocked because it wouldn't be there first time there we have gone in sweatpants or even wearing the SAME hat. The security guard was a real jerk and ruined the whole night for us, even ruined Jack Astor's all together for my boyfriend to the point he won't go to any location. I really wasn't pleased because we've gone to the Jack Astor's right beside Union Station and experienced AMAZINGGGG service even with his hat on. I don't usually bring racism into a situation but my boyfriend is naturally VERY tanned and has a pretty wicked beard growing and being dressed in lowriding jeans and his cap on obviously through them off for whatever reason but we defiantly won't be back to this location unfortunately and it was probably one of my favourites because of the upstairs location and balcony style patio.