My family has ordered here since I moved here 9 years ago. I have tried various places around the Cleveland Heights area and this is the only place we now order our Chinese dish fix.
We generally order the general tso's chix, sweet and sour chix, and chix lo mein. I do ask that my general tsos be made spicier and we always request "no msg." They do make things in house and like anything made in house it may vary, but tonight, our order was the best general tso's chix i have ever had and the freshest and crunchiest lo mein by a mile!!
The perfect spiciness and how fresh the lo mein was is what prompted me to finally write a yelp review.
I am not sure why people give reviews about negative customer service, as they have always been kind and the father has even come out of the kitchen (when picking up our food) to give my son and daughter a fortune cookie personally. They have always been kind, but there is a slight language barrier (when their daughter is not answering the phone). They are all very kind and courteous! I must say that i will be truly sad and excited when their daughter goes off to college.
I also love the fact that this is a family business and reflecting on seeing the family grow is something that is truly special; this is why people should shop local, it is this kind relationship building that makes a business more than just brick and mortar!