I'm giving 4 stars because, my pizza was not as I ordered it on line but when my son called and explained that we have someone with an allergy to certain ingredients the manager Tony sent out a new one right away. People make mistakes, but they made it right. I will continue to order from this location. Great customer service! And I think it's awsome you can request special instructions for delivery. I have a Doberman that gets agitated by the doorbell and you can request that you are called when your pizza arrives