Recently took my mother there for her birthday. We both ordered the unlimited soup, salad, and bread sticks. Every time I visit an Olive Garden, I always get the same thing and have never had a problem. I guess this would teach me to never take anything for granted because I ended up getting this hard piece of something plastic in my soup. Didn't notice it at first because I had dropped a piece of light lettuce in my soup so I figured it was just that until I put it in my mouth! I promptly told the waiter who took it away and then came back asking if the manager came over yet. He didn't. About 5 minutes later, the manager came over and apologized and walked away. I then heard him offer a free meal to a customer behind me who received red peppers on their meal when they ordered it red pepper free.
Red peppers....when I got plastic!
Horrible service! I do love the Olive Garden, though.... but I won't be back at this one anytime soon.