| rev:text
| - Unfortunately, I have to leave Yan's a 2-star review. We used to go here all the time when we first moved down to Goodyear. It's close to home, and we had heard great things about it. Those turned out to be true--great, fast service, yummy food, nice employees, etc. However, the last 3 or 4 times ended up being not so great at all. At first, we just thought it was a fluke. Then, the 2nd time, coincidence? After that, we have decided that we will probably not go there again unfortunately :( Sad, because we used to love Yan's! We aren't sure what happened, but here are the negatives we've experienced lately:
We ALWAYS get the Crab Rangoons with our meals every time. (By the way, we always call in and order take-out rather than eating there since it's so close to home.) They are usually great with the sauce they come with, but the last 3-4 times have not been so great. One time, they forgot to give us the sauce, which we did not notice until we had started eating our food. They are difficult to eat without sauce ;) The next few times, we had sauce, but it was extremely runny and seemed watered down... literally. The taste was completely diluted and different, as if they had run out or something and wanted to re-use what they had left. Not good :( The fact that it happened more than once is concerning.
We always call in and order it as take-out, and they tell us 10-15 minutes (or something along those lines.) We always arrive at the expected time, or sometimes a little later, and walk in to pick it up. At first, they were a few minutes later than expected, but lately it seems like they don't even put the order in until we walk into the restaurant. When I say "seems like," I mean we ask for our order, and they tell the cooks to make it right in front of us. Ok, so why did we call in and order over the phone if we could have just saved ourselves the phone call and just walked in to order? So we sit and wait for the ~15 minutes while they make our order. This is totally fine, because it is fresh and usually good food, but it takes twice the amount of estimated time (and again, why even bother calling in if they don't put the order in until you arrive??!) This has happened several times now, not just once or twice.
The same dishes we used to love at Yan's don't seem to be of the same quality they used to be. They aren't as flavourful, and the meat seems to be very "fatty" at times. It wasn't always like this... It just seems like corners are being cut to make an extra buck. I know that "times are tough" right now, as much as I hate to keep saying that, and that most businesses are struggling right now, but it's just sad to see it happen right in front of us. We used to love going here, but now we just don't feel like spending the money if we are not satisfied. Hopefully it changes back to being a great place, but until then I have to leave then a 2-star review.
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