I only go here to service my 2010 Toyota Camry being an Auto-Nation location. I bought the oil change package with the car as it seemed a good value. What I did not realize is that I am limited to where I can actually take the car to get an oil change.
I would prefer to take to Toyota dealership as they have the oil filters in stock. Each time I make an appointment at Power Ford, they take FOR EVER to finish a simple oil change and inspection. Last time it was over 3 1/2 hours. (Luckily, I dropped it off and did not have to wait at the dealership) I had a small air leak in one of the tires, which is why they said it took so long. The real reason I suspect, is that they had to order the oil filter.
They probably service their own customers better, so that is why I gave them a 3 instead of a 2 star rating.