| rev:text
| - I have to vent a bit here and I wish I didn't. I desperately wanted to like, actually love Wish. It has an amazing patio, is super trendy (love the white), and as one reviewer noted allows itself to be both trendy and somehow cozy simultaneously, a rare feat of restaurant engineering indeed. But and it is a massive BUT, the service was awful. I will briefly explain.
I recently had lunch here with my girlfriend and the food was decent, definitely passable without being memorable which is fine, yet I cannot forget, nor forgive the brutal massacre of service. My GF ordered soup ( I don't' even remember what she ordered), but what I do remember is that midway through the soup she stopped eating and a frightened look suddenly masked her delicate features. I noticed immediately and asked what was wrong. She slowly worked something around in her mouth and proceeded to expel the offending object into a napkin. Upon examination it appeared to be a large chunk of the soup bowl that had evidently been chipped before the soup had been served. As we are both under the radar people and don't like to "make scenes" if you will we briefly contemplated whether to say anything. I decided that we must. She politely called our Server over and explained what had happened and even showed him the physical evidence. He mumbled a brief "sorry" under his breath and made an exaggerated gesture in taking the half finished soup bowl from the table, as if we were somehow at fault for bringing it to his attention. The soup was never replenished, nor were we even addressed until our bill was brought, which included the aforementioned SOUP!
My girlfriend asked what I wanted to do, and I decided that I would pay for the meal in its entirety, but that I refused with certainty to leave a tip of any kind. I work in the service industry and it pains me greatly when I have to break the cardinal rule and turn my back on a fellow member of the tribe. Yet I had no choice, for my hand had been forced. Now I should mention that I have worked in kitchens and understand that this type of thing does happen. However all a Server needs to do is explain to the kitchen what happened. grab a new soup, maybe some bread or a small appetizer, and potentially comp the soup. Had he followed this basic service protocol he would have received a standard 15-20% tip and all would be forgotten. I wish I didn't have to slam Wish, but I do, because something that was so simple was handled so inappropriately and at the end of the day people need to see that service is the backbone of everything. And without solid service food, decor and level of perceived "hipness" matter not. Wish clearly demonstartes this.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)