Mike and Charles did amazing work. Their 4-step process involving a pre-treatment, the "pile lifter", the hot water and suction and then the final grooming rake is a well thought out process and expertly executed by the team.
The "pile lifter" and the rake are the real stand-outs. Not every carpet cleaning company scrubs the carpets and if they do they usually use a rotary buffer type device. The "pile lifter" actually lifts the pile of the carpet opening it up for the hot water and suction of the next step which helps to get as much dirt out of the carpet as possible. The raking of the entire carpet at the end of the process is the other stand-out and helps to the dry the carpet and create a consistent and even feel and look.
I couldn't be happier and the pricing for 800 sq. ft. of carpet was excellent! Even if you aren't on Angie's List you may be able to get J2 to offer you this same deal!