So this location my family and I have visited several times. We watch large groups 10+ come in and are accommodated quickly even if everyone in the party has not arrived yet.
Today my family and I arrive (party of 7). My mother, sister and two nephews arrive before my wife, kid and I do. My mother is told that they will not accommodate us until everyone arrives our party even though we were less than 5 minutes away. That alone is strange but ok.
We all are now in the lobby and ready to be seated to only be told we now have to wait which immediately frustrated me. As we stood patiently waiting, we watched one large party after another walk in and are seated immediately. At this point I'm very frustrated and am ready to take our business somewhere else.
After some time we were finally seated and noticed we are under an air conditioning vent. No big deal however it got very cold for the young kids we had with us. We asked our server if the air could be adjusted. The server comes back and says that management will adjust the fan. Fifteen minutes later and no change was made. We asked to speak with management and basically received no response.
I'm not sure if we will return to this location again. We definitely are not satisfied with the service provided this time around.