This hotel is awful. Despite Candlewood being an IHG hotel the shuttle only provides services to and from the airport and Epic. It does not take you anywhere else. Other IHG hotels in the vicinity will take you within a 5 mile radius.
Myself and 2 other guests had to wait over an hour for the shuttle to pick us up from Epic. I called the front desk and was told they were going to check on the shuttle driver and did not receive a call back. By far thee worst experiences ever.
When trying to arrange for my shuttle to the airport I was told they would depart the hotel an hour prior to my departure!
I've had to Uber to get dinner and shop. I will not be returning to this hotel.