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| - I was hoping to make this place my new go-to salon, as it's close to my home and there were so many great reviews here on Yelp. However, I left feeling dumbfounded and utterly disappointed.
I called to make an appointment and was assigned to Jimmy, an "advanced" stylist at the salon. When I arrived, I was ushered to the waiting area at the back of the salon and the receptionist offered me a drink. I had a cup of green tea. What a nice start to my day, right?
Jimmy greeted me and guided me to his chair, where he asked me what I wanted to do with my hair. I said that I didn't want to lose too much length, but two inches would be fine. I said I usually just keep my hair straight with long layers. He said he didn't really want to cut layers for me, and instead wanted to give me "texture and movement". I didn't understand what he meant, and he said he wasn't sure how to explain it, but he would show me. I hesitantly agreed - I wanted to give him a chance.
Before the haircut was a shoulder massage. Jimmy explained that it was part of the "Aveda ritual." The shoulder massage was very gimicky. I couldn't exactly identify the scent of the oil that was used, but it wasn't strong enough to be particularly invigorating or calming. The massage was weird. Jimmy gave me some shoulder and neck rubs, but they were very gentle and didn't serve to release any tension/tightness from my muscles. He also waved his hands in front of my face and ran his fingers down the sides of my deltoids, like he was pretending water was trickling down. It was just... so strange. I get it, Jimmy's not an RMT. I just don't think that the massage served any useful purpose. It did not relax me one bit. In fact, it was sort of awkward and a bit eyebrow-raising.
Jimmy then washed my hair and then proceeded to cut it. This was by far the most bizarre haircut I have ever had. Jimmy did very little actual hair cutting. For the vast majority of the haircut, he would just take a small section of my hair, twirl the section, and then hack at the ends with a pair of thinning shears. Apparently, this was his way of creating "texture and movement" but I couldn't really see how this technique was able to achieve that. Honestly, my hair now just looks choppy at the bottom and it lacks shape because all my existing layers were cut off.
To Jimmy's credit, he did take the time to ensure that the left and right sides were even (I have had problems in the past where one side is longer than the other and have had to even out the sides on my own).
Jimmy asked me how I would like my hair styled. I mentioned that I was going to a wedding later that day, and that I usually flat-ironed my hair for special events. He suggested doing something wavy for a change, and I thought, "Sure, why not?"
Honestly, this was some of the worst hairstyling I've ever experienced. I have extremely thick and coarse hair. In order to make hot tools work on my hair type, you have to work on small sections at a time - even a hairstyling amateur like me knows this. However, Jimmy clamped and twirled very large sections of my hair with a flat iron to make waves. My hair was droopy, flat and limp. I left, feeling horribly embarrassed at how bad it was. In fact, I washed and restyled my hair as soon as I got home.
I was able to use the new customer $20 off promotion that was mentioned by some other users here on Yelp, so my haircut came to $55+tax. That's fine - it's a reasonable price for a haircut - but I was extremely disappointed at the poor workmanship. I would never come back and pay full price for the low quality haircut and style that I had received. Also, you can only give cash tips, which I thought was odd. I paid by credit card but did not have the option to add a tip. I had to ask the receptionist to break a larger bill into smaller denominations for me. Overall, it's a nice looking salon but I would not recommend and will not return.
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