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  • Absolutely HORRIBLE customer service!! I've eaten here a few times and the food is decent, especially since there are no good pizza places in N. Scottsdale, N. of the 101, (which is the only reason I've come back because the service has always been terrible if you actually sit and eat in the restaurant) but beware if you do use a Groupon. We ran into some neighbors a few weeks ago on the last day you could use an expiring Groupon and after the kids started playing together, we ended up pushing our tables together (this was super early around 530pm so there was room to sit near us). We came in separately, ordered 20 minutes apart, got our food 30 minutes apart and then when it came time to pay our bill, they rang us up together (we didn't ask them to) and were going to refuse to use one of our Groupons. After I said I wouldn't pay full price, the young 20-something manager threatened to call the police on me. I told him to go ahead and I was serious. Meanwhile, they had a wait because apparently, they weren't letting anyone else with a Groupon who knew each other even sit near each other. They ended up accepting both Groupons and then I proceeded to tell them I would never come back. Just horrible customer service and no clue how to treat a returning customer. I actually notified Groupon about my experience because I had purchased an additional Groupon that expires at the end of the year and told them I would never step foot in there again and wanted a refund. Thankfully, they quickly obliged.
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