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| - This place will ROB you of your money. First of all, they're completely inaccessible. We called them for an hour the day before our trip and couldn't get connected. Once we did, the employee hung up. They don't care, and they are not helpful. We were told we could get a room with a king bed, and when we got there, the guy said he couldn't give it to us because it wasn't available. We waited at the front desk for 20 minutes for a manager, and the manager didn't show up. But MAGICALLY a room was found with a king bed. I tried for the next two days to get a hold of the manager and he is always "in meetings". There is also a guy named Chris at the front desk who will tell you that he will give you VIP seats to the Ultimate Variety Show for half off, when really it's a LIE. I later looked up the original pricing and it was the same as the price he sold us the tickets at. Oh yeah, and the Ultimate Variety Show is the biggest waste of money... it SUCKS. I think I can find people on the streets that would excite me more than their own performers. The funny part is that I never thought Chris fooled us until after we saw the show, I thought, "there is no way that a show that is so below average would cost that much." So I did my own research only to find out he robbed us. Anyway, Planet Hollywood is filled with thieves who don't care and just want your money. Their hotel rooms have dated furniture, it's dirty, the bed squeaks, and the TV never works. YES, we had 2 different rooms with the TV not working. Also, their buffet sucks. They really just want your money, and to have you in and out of there.
PS the rooms smell like marijuana.
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