I am a seasoned car buyer and know most of the games/tricks that the dealerships are going to play. Well, let me tell you....you better be seasoned to do business with these guys. I think I learned even more of the games/tricks than I could have imagined existed. I did buy a car from them, but it was one of the longest, most difficult, challenging, game-filled negotiations that I have been through buying a car. Know what you are doing before you do business with these people. And, by the way, I bought a second car within months of the first.....and it wasn't from THEM! AutoNation Nissan is was much easier to deal with and I felt it was only slightly difficult to weed through the minor games I encountered.