I filed a home warranty claim, and this company was assigned to service my A/C. They diagnosed the issue, but it turns out that servicing my A/C coil was not covered by warranty. Fair enough. When I called them on Friday afternoon to schedule out of warranty service, for which they would be paid, I was told that the gentleman was at a family gathering and would call me back. It's Tuesday and - nothing. Needless to say, I'm contacting another company. These people are flaky. Don't give them your money.