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  • Dined here on 7/23/12 as a party of three with 8:00 PM reservations. This was my second dining experience at Charlie Palmer Steak and the food did not let down. I started off with the butter poached Alaskan King Crab Spaghettini. Simply put: outstanding. The noodles were cooked perfectly, crab did not have that sometimes-salty seawater flavor - instead it blended perfectly with the sauce (which was not overly added). For my main course I chose the dry aged 14 oz bone in New York strip. The steak was cooked/seasoned perfectly and loaded with flavor. Dessert I opted for a molten chocolate soufflĂ© with a side of Gran Mariner sauce. Again, the dessert was made perfectly and the complimentary ice cream cookies were an added bonus. As for the food, I cannot say anything bad at all. This would easily be a 5-star review if it were not for the service. Our server, who complained loudly to the hostess about being overworked, sat us down and stated "I will bring bread over immediately". His version of immediately meant us asking three different servers for bread and another server twice for drinks. After our server took our order, we again had to ask multiple servers for drinks and we did not see our server until after our main courses came out. The last part of the lack of service came when one member of our group noticed that her steak was overcooked (there was no doubt about it as the dryness of her steak could be observed visually without even cutting into it). She asked for a second steak - no problem was the response. However, some random server came out and proceeded to tell her that the lighting gave the steak the impression that it was overcooked - even though she took a bite and saw that it there was no red (she ordered medium rare) in the entire steak. Again, Charlie Palmer steak - 5 stars for the food. The lack of quality service knocks it down only 1 star because the food was so good. Highly recommended. Can't forget that the live band took my request and played it!
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