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  • Ok, I'll admit it. I have spent loads of money at Williams Sonoma. My mistake. The other rainy day I stopped in to buy a couple of wedding gifts. For 15-20 minutes I looked around the store trying to find gift ideas. Not once did any of the not very busy employees offer to help. Finally, I decided to approach one who began to act busy and move away. Then, another one, looked at me, quickly giving me the "up down". I will admit to having had on jeans and to have been carrying a backpack for my potential purchases. As I grew frustrated I noticed a lady with a Burberry scarf having no trouble attracting employees. (I also observed that she bought nothing.) Quickly, I realized the error of my ways... I had left my @$&")(;! Burberry trench and scarf at home!!! It might be that all the employees of Williams Sonoma are just in Toronto living in one of their penthouse condos for the season and just needed a job to occupy their time, and are therefore natural experts in sizing up potential customers. It may also be that Williams Sonoma trains employees to discriminate, or simply be discriminating. Either way, you lost a good customer, but probably won't notice. For everyone else, I offer this advice... 1. If your race doesn't match the "big spender" profile, make sure the Prada and Versace labels are visible to the employees when you walk in. 2. If you want high end and not so high end kitchen gadgets, most of what they sell at WS can be found on line or at Home Sense for much cheaper.
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