I'm giving this place 2 stars just because there was good customer service, the lady Norma who did my hair did a good job and was nice. But when booking my appointment I was quoted $35. I told them my hair texture, length and everything I wanted done. When arriving she saw my hair and told me now the price is gonna be $55. (I'm bi-racial so my hair is curly but when blow dried it's pretty straight.) It was a gift from my sister as a birthday present and only brought $40 due to what she quoted me over the phone. I told her that's all I have so she said okay, that's fine I'll do it for $40. still expecting to get everything I requested done. After she washed my hair and was about to start I mentioned that I still wanted a trim. Mind you my hair is already shoulder length if not a little bit shorter. And now said the price is gonna be $60. I didn't do it right away so I said, straighten my hair and we will see after that. My hair cut was messed up from the start so I just had her trim it to fix it. I'm just disappointed because the price I was quoted and what I ended up paying is about double and what was a gift I ended up paying for myself. If you come here make sure you really get an actual quoted price so they don't get you to come in and change up the price on you. I payed because I needed it but I won't return.