Disappointed with the ambiance and facility but pleased with the Elemis facial treatment. My facialist had the softest hands and the products she used weren't harsh at all. I didn't come out red or looking like a 'monster' (BFF said I looked refreshed). Her massage pressures were perfect too. She was nice and friendly as well. She should leave this place and work at the Bellagio spa or Qua baths :)
BFF had a good prenatal massage experience. She wants to get another massage but definitely somewhere back in the bay area.