Not too concerned with customer satisfaction... Ordered the seafood platter (fish, shrimp and scallops) but they were out of scallops. Gave me a choice to replace with beef, pork or chicken, but not short ribs. Short ribs cost $1 more than the other 3. (But are they $1 more than scallops?) I settled for the chicken. Tasty, but not scallops!
I'll avoid this one from now on.