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| - I had a mediocre experience at their de la Montagne location mainly due to poor service. To add to the problem, there was one of those "please get in touch with us to discuss your recent experience" replies, which I responded to, but did not get a reply. Note to management: if you reach out to a customer, you should reply to them if they take the time to get back to you. All that to say I wanted to give this place another chance, but figured we'd try their other location in hopes of better service. Alas no. It took 30 minutes for someone to take our order. The food did arrive in a reasonable amount of time but some of it (the soup, the onion rings and the quinoa fritters) were lukewarm. We had to chase someone down for the cheque and our original server seemed surprised that we had paid and were leaving.
The decor, as others have mentioned, is lovely, and the food is quite good. We tried the soup of the day, the quinoa fritters, beet salad, big hero and the lov burger. Everyone liked their food except my daughter who had the big hero and said it was "weird". No other details were forthcoming.
I'd probably only come back here if I was eating with a vegan or vegetarian guest, because their menu is definitely a step up of those options from most other restaurants. The slow and indifferent service would keep me away otherwise.
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