For now, they get 3 stars. My burger was ordered medium, got well done. I sent it back and the second one was medium well, third time might have been a charm, but I refused to send it back a 3rd time.
Okay, now the reason I gave 3 stars is because the burger was delicious minus being over cooked, otherwise this would have been a 1 star place and a NO RETURN policy for me.
As it sits, it's a toss up whether I will ever come back. If I'm in the area, perhaps, but I wouldn't go out of my way to come back. Although the GM did give me gift cards for my next return. We'll see!