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  • So I don't know where to start, so I'll start from the beginning. Tonya, the front desk clerk (or whatever she would like to call herself) is having a personal phone call while we stand there and wait for her to end her call so we can check in. After she finally gets off the phone, she is handed my father's ID and she is so spaced out she continues to ask for an ID and credit card. We then get to our rooms where the chair is broken and has sharp edges where the back bar used to be, the shower has no bumper on the bottom of the door so the water pours out and leaves the floor soaking wet, not to mention the door jam is completed water logged and breaking off in chunks. We go down for coffee in the morning at 845 (breakfast is supposed to be from 630-930) and there is no coffee available. I went to ask (you guessed it, Tonya) for coffee, but again she is having a personal conversation with a friend or something and when we ask about coffee we are brushed off. So no coffee for us. The night we stayed people were early smoking weed and the entire hallway stunk! Overall it wasn't horrible but by no means was it great or even enjoyable. Y'all may want to think about hiring someone that actually cares about their job and providing customer service!
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