I am more than satisfied. Lynette is super caring and smart. She was efficient and kind which explains why she is so busy! The place was a little out of my way but so worth the drive. She is going to be on my monthly radar for skincare. I had an IPL photo facial and derma plane procedure. Will she try to sell you skin care products? Yes. Are the products she offers great? Also yes. Price no different than sephora or any counter at the mall. I recommend her 100%