Asked for the Portabella Brioche burger... No mushrooms, so instead I got a number 1. Ketchup out in the lobby... So I let the girl on register know. She lazily said (without looking at me) "there are packets there" and points at a little basket. Then I ask for ranch. They were ALSO out of ranch. But I guess it's ok because my fries weren't burnt. Close this store and take inventory because you don't have a lot.