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  • Our waiter greeted us by saying "Brand is one of the ten best steak houses on the strip." I'm sad to say I strongly disagree. My husband and I came here for a rare night out while my parents watched our 2 year old daughter in our hotel room. We arrived around 8:30 pm, on a weeknight. The restaurant was not busy at all, but they seated us at a tiny table even though there were plenty of open tables that would have been more comfortable. Our server took a long while to even bring us a menu or offer drinks. We got the drinks and our appetizers ordered without any issues. The buffalo wings were the highlight of our meal. It's the one thing I can say we enjoyed. I watched a server bring out our main course, see that we were still eating our salad and then go to the back of the restaurant and set our food down on a random empty table. A couple minutes later another server came and took away the salad I was eating before I was done. Annoying. She then brought our main course out again but this time put it on our table. My steak that was supposed to be cooked medium rare - medium was very well done. I have to wait a good 5 minutes to get the waiters attention. I tell him I'm disappointed in my steak. He offers to have it re-made, and I say ok. Sadly, my husbands food was not re-made. So we did not eat together. In fact, I did not get to eat at all. By the time my steak was done, so was my husband. He had eaten. His dishes had been cleared. At this point a very polite manager came to our table and offered me my steak. I had to decline however. I was in no mood to eat alone. I was irritated. All excitement for the meal was lost. To their credit our meal was compt. They were very apologetic. But they are far from the best steak house on the strip.
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