Dropping by this Blinds To Go's location to pick up the blinds we ordered from Scarborough since this location is more convenient.
Walking into an empty store. Sales Associate were not really helpful and have no clue what I was talking about. Gave her the order number and name and she still have issue finding my order. " You sure it is the right store?" "Your order number no showing up?" In frustration I even shown her my email confirmation....
Ended up my order was located. I was given 1 box! But I order 3 blinds?! Then 2 more boxes were find. But where is my valance which suppose to be over 5 feet wide?! Then the last box got located.
A frustrating experience.
I can understand if the store is super busy but with no customer around, I expect staff would be more careful and attentive.