Food: 3.5/5
Dropped by after work for a bowl of minced pork noodles and a cup of ZenQ grass jelly drink for $11.30 + tax.
Minced pork noodle : flavour of the mince pork itself was good, but it was extremely salty
Grass jelly milk tea : flavour was good as well, but was still towards the sweet side when we had asked for less sugar
Service: 2/5
The total amount of time spent at the restaurant was about 40 minutes, and had no memorable moments at all, but a grumpy waitress. Upon entering, the waitress came up to us and asked whether we are ordering or combo or not without providing any menus. When I asked for the menus because we were unsure of the combo items, she continued to explain that there are no cooked veggies and would need to cook it... (....??)
I decided to go up for the bill as we were in a bit of rush, the waitress saw me approaching and chucked the bill on the table without eye contact but still with a grumpy face.
Throughout this entire experience as a customer at this ZenQ location, I felt it was quite disappointing. The customer service could definitely be improved by a long shot. As a frequent restaurant-goer that values customer experience, I would only return for a take-out drink.