WORST "SERVICE" EVER. To call this a "shuttle service" is laughable at best. We waited over 40 minutes for a driver to pick us up at the hotel, AND HE NEVER SHOWED!! Worse yet, when I called the dispatcher to find out when we would be picked up, I was told "just one minute", put on hold, and IGNORED for over 12 minutes!! When the dispatcher never picked back up, I called AGAIN and the phone just rang and rang. No one called to say no one would pick us up, and we almost missed our flight! Thank God there was a taxi available or we would probably still be waiting!!
SAVE YOUR MONEY, WALKING IS FASTER AND LESS AGGRAVATING!!!! The only reason I gave one star is because ZERO STARS wasn't an option...