First time -- first impression.
Showed up at scheduled appointment time. 2 for mani 2 for pedi. Said she was short staffed which happens. But, they kept taking walk-ins and skipping around on us. I had 3 different people work on my basic pedicure. It was just not relaxing at all - Total cluster. One of the gel manicures took 2 hours! Btw. 2 in the party are regulars and they were not even prioritized as having an appointment and being regular customers. End results were average quality and average price. Customer service F. Will not be back. May I recommend solar star on gilead in huntersville for great results, price and service.