We took our Korat cat here for a free initial exam - they have a coupon on their website for first time customers. Had no problems with this visit other than feeling a little rushed and didn't feel they did a complete head to toe exam due to having a free coupon.
Then last night, our beautiful Calico cat was obviously in severe pain. She growled at me several times when I tried to pick her up, was lethargic and hadn't moved all day to eat or use the litter box. We came into Ann Road Animal Hospital and saw Dr. Leslie Stewart expecting some kind of compassion for our cat. Knowing it may cost quite a bit to treat her, do labs x-rays or whatever they recommended, I asked upfront if they would make payment arrangements if the treatment was out of my ability to pay in full, and they said, "NO, absolutely not. We don't make financial arrangements under any circumstances." I then asked the doctor, "so I am supposed to just let my cat die and not get her treated if I am not able to pay in full today?" I just got a 'deer in the headlights' look from Dr. Stewart and she just said "i'm sorry."
Shame on you Dr. Stewart! I thought you took a Veterinarians Oath! Stay away from here. They don't care about you or saving your animal unless they are going to make a huge profit. Needless to say, I took her to Craig Road Animal Hospital immediately after this ordeal where they found an abscess and needed to operate right away to save her life. Thankfully, another vet actually cared about my furry family member and was willing to work with us financially.