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  • I can't really rate them on their food ... but I can rate them on their customer service which was HORRIBLE!!! Although I work downtown (uptown I guess they call it) only about 2 blocks from the Epicenter, I've never been there before, never heard of them. The Hostess was very professional, friendly and hospitable...However, she is is not the reason I'm only giving two stars, if not for her I'd try to give zero... I told her I was interested in a Calzone to go and she directed me to where I could get an order to go ... the woman at the counter was short, rude, disrespectful and unprofessional to say the least, not knowing this place, figuring they had "standard" calzones, I asked her what they had and she barked at me like I was some sort of an idiot ... which is why I can't comment on their food, I'm just glad I wasn't in a confrontational mood today or I wouldn't be sitting here writing this, I'd probably be being detained by Charlotte P.D... Needless to say ... it's probably a good place, but thanks to one rude, unprofessional employee ... I for one will never go to a Libretto's ... ever!!!
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