For it being my first time coming here, I saw all the good reviews and everyone's pictures on how good Franz was. I'm really disappointed honestly, I went yesterday with a friend and her nails came out good. I showed him what I wanted and he said artistically it was only ok, he pulled out his tablet and began showing me designs he liked, which was personally annoying. As I was looking at mine they looked good. During the process though he kept hitting my skin with the tools on both of my thumbs, so I now have very small cuts and they're raw so they burn. My right finger is shorter and skinner than my left. I'm missing nail polish on a small part at the top of my wedding finger. On top of all that the lady I spoke to over the weekend didn't tell me her name but when I explained what I wanted over the phone she said it was $30 for a full set so I was only looking at $45 total for my nails and after they were done I ended up paying $60. I questioned why and Franz called his boss and his boss said it was right supposedly. I didn't pay $60 for my nails so they could be uneven, I have small cuts on my fingers and nail polish missing. I didn't notice I was missing polish until I got home and I just realized my nails are uneven and skinnier than one another.