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| - I'm a new patient to this office and have only had a single visit/ experience, but oh my, it was a fantastic one.
I've been fighting an illness for months. I've been to three different clinics, urgent care - I've been seen 8 times since November. I'm starting to understand what constitutes quality care.
The care I received today was compassionate and thorough. I spent at least 45 minutes talking with the NP. I never felt rushed.
I left the office with a much better understanding of my medical situation and... hope. This was something I'd lost over these months, while interacting with faceless institutions and ambivalent doctors.
This office radiates personality. The decor, the wording of the policy statements, the policies themselves - this is not a bland, commercial institution. There's a very small town feel to the place. Like uh, while I was there, a lady brought in homemade cookies during her appointment to share with the staff.
I'l update my review if my experience changes over time, but I doubt it will be necessary.
Given the reviews here, I expect that I might run into issues with billing or insurance at some point. Insurance companies would prefer to work with the faceless institutions described above, where everything is given a number and a code and fits into a nice slot. I respect that this office puts quality care over ease of billing.
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