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  • Just left and I regret paying for what the employees call, "food" and "service." We arrived at 545pm and were told there was a 15-20 minute wait. Upon surveying the restaurant, I noticed that less than half of the tables were filled with patrons... wtf??? Fine, we sit down and wait.... and wait... and wait... four customers left while we were waiting and still we were never seated. FINALLY we are seated at 609pm and our server took our order at 611pm. Chips and artichoke dip arrives a short while after with about 14 tortilla chips to go with our artichoke dip... uh... okay... seems like an appropriate amount of chips (sarcasm)... oh wait, we ran out. Shoot! So we ask for more and wait again... and wait... After 15 minutes we finally get more chips (18 this time, holla!!!) It is now 649pm and our food is nowhere to be found, much like our server. There are no typos here, you read right, a 39 MINUTE TICKET TIME! that may be some kind of record. I spoke to the manager who tried to blame it on being busy but I quickly shut that down by showing him that he had more empty tabled than filled ones. Meanwhile, there were more people waiting to be seated than there were sitting at tables. Unfortunately the manager didn't seem to care at all. Yay! We finally got our food, but wait it's awful! My wife's chicken strips are closer in size to nuggets, my sons slider is so burnt that it cant be propely recognised as beef anymore. My burger has some nasty sauce on it that the server failed to mention when I asked her what all it had on it. So now I have to wait for my meal to be made again. Not to mention, my $1.49 onion ring "upgrade" included five onion rings about 1"-1.5" in diameter. By the time my burger arrived again, my entire family had finished eating and I had to take it to go. Needless to say, I'm never going back to Applebees and don't recommend anyone else visit this location. This poor excuse of a meal and service wasn't worth the money spent and even if it had been free, I'd rather pay for good food and service.
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