Man. This place used to be bomb.... WHAT HAPPENED!? I called to place my order ahead of time like I typically do. Got places on hold and then they hung up. When I called back the man on the other line sounded like he needed a nap. I placed my order and he said it would take 20 mins..... I was already on my way and when I arrived I had one person in front of me, everyone seemed to be helped so when I asked if it would still be 20 mins he said yes, now... why name it express if it takes 20 mins!? . Don't call ahead I guess, cause going in and ordering will get you a burrito faster. Sorry I don't have 20 mins to wait for fast food ?